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Privacy Policy

Last updated: January 1, 2025

1. Who We Are

Mama Mobile is operated by Anu Global Consultants, located at Al. Jana Pawla II 43A/37B, 01-001 Warsaw, Poland. We are committed to protecting your personal information and your right to privacy.

If you have any questions about this Privacy Policy, please contact us at info@anugc.com or call us at +48 729 633 000.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Name, email address, and password when you register.
  • Payment Information: Billing address and payment method details (processed securely by our payment provider).
  • eSIM Usage Data: Data consumption, plan activations, and device information.
  • Communication Data: Messages you send us via email or contact forms.

We also automatically collect:

  • Log data (IP address, browser type, pages visited, referring URLs).
  • Device information (hardware model, OS version, unique device identifiers).
  • Cookies and similar tracking technologies (see our Cookie Policy).

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our eSIM services.
  • Process transactions and send related information (confirmations, invoices).
  • Send promotional communications (you may opt out at any time).
  • Monitor and analyze usage trends to improve our services.
  • Detect, investigate, and prevent fraudulent transactions and abuse.
  • Comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Service Providers: Payment processors, eSIM network partners, cloud hosting providers.
  • Legal Requirements: When required by law, regulation, or valid legal process.
  • Business Transfers: In connection with a merger, acquisition, or asset sale.

5. Data Retention

We retain personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by law. Account data is retained until you delete your account.

6. Your Rights (GDPR)

As a resident of the European Economic Area, you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request deletion of your personal data ("right to be forgotten").
  • Object to or restrict processing of your data.
  • Data portability — receive your data in a structured, machine-readable format.
  • Withdraw consent at any time without affecting prior processing.

To exercise any right, email us at info@anugc.com.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment data is encrypted using industry-standard TLS/SSL.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of our services after changes constitutes acceptance of the revised policy.

9. Contact Us

For privacy-related inquiries:

Anu Global Consultants

Al. Jana Pawla II 43A/37B, 01-001 Warsaw, Poland

Email: info@anugc.com

Phone: +48 729 633 000